This nationally recognised qualification will equip you with the practical skills and essential knowledge to prepare you to work across variety of workplaces.

When studying this qualification, you will learn how to:

• Confidently use digital technology.
• Design business documents.
• Communicate effectively and problem solve.
• Organise information.
• Engage with customers and provide outstanding customer service.

Career Pathways

Employment opportunities may include:

• Clerk
• Data Entry Operator
• Receptionist
• Office Administrator
• Office Administration Assistant
• Customer Support Officer
• Word Processor

Delivery

Flexible delivery options are available. You must be committed to attend face to face classes or regular virtual lessons with your trainer. STEPS want to ensure you get the best possible experience – all students are provided with an Individual Learning Plan, to help you stay on track.

Why STEPS

STEPS Education & Training offer training solutions that meet real local market needs. Our courses are designed in consultation with local employers to improve our students’ employment opportunities and on the job skills.

Our highly qualified trainers bring hands on industry experience to their role allowing you to feel confident that you are gaining the best workplace preparation possible.

For further information on STEPS Education and Training Courses refer to our student handbook or contact our team see@stepsgroup.com.au.